Strategies with RPA for HR

Businesses often overlook the competitive advantages that come with improving HR operations. When looking for growth opportunities, they tend to focus on developing their product, sales, or marketing processes. HR is seen as a necessary outlay, a cost centre required to make the rest of an organisation run smoothly. Instead, businesses should consider that great HR operations offer genuine business benefits that separate them from the competition.
In the modern business world, improving your HR operations means implementing digital HR transformation and RPA. Through digital HR transformation, businesses can streamline operations, increase their ROI, and allow their HR team to spend more time on meaningful work that adds real value to the company.
RPA for HR is the next logical step in digital HR transformation, allowing businesses to grow their operations through innovative tech-based solutions seamlessly.

What is RPA?

Robotic Process Automation (RPA) isn’t referring to physical robots. It is instead the integration of software that emulates human actions to automate tasks. RPA software is able to perform a range of designed actions. It can:

  • Interpret applications
  • Navigate systems
  • Identify, extract, and manipulate data
  • Trigger responses
  • And communicate with other digital systems

By letting innovative software, or “bots,” automate repetitive tasks, businesses can improve their workflows, allowing staff to focus on tasks that require greater creativity.

RPA benefits include:

  • Getting more from your workforce through better productivity
  • Improvements in employee engagement and satisfaction
  • Higher accuracy with fewer manual errors
  • Better flexibility and scalability to match workloads
  • Significant cost savings

RPA for HR

HR operations contain many routine and repetitive processes that are perfect candidates for automation and digital HR transformation projects. A study by Deloitte suggests over 50% of standard HR processes have the potential for RPA integration.
Given the scale of the opportunity and the potential benefits, it seems strange not to consider RPA for HR. But what does it actually look like in action?

RPA for HR Use Cases

Whether it is CV screening, candidate shortlisting, employment history verification, or arranging interviews and offer letters, RPA takes the burden off staff and handles these time-consuming tasks. With the correct implementation and by defining set rules for each process, RPA for HR dramatically reduces the time and resources required for recruitment.

Onboarding new staff involves significant admin tasks. Digital HR transformation can simplify the onboarding process from assigning credentials, providing relevant documentation, and granting system access.

Payroll Management
Ask any HR staff, payroll management involves considerable data entry. Not only do RPA bots reduce the time taken for data entry, they also improve accuracy, removing the possibility of costly payroll errors and delayed payments.

Employee Performance Reviews
Determining employee performance metrics means aggregating data from multiple systems. RPA streamlines this process and provides a holistic approach to employee performance reviews based on all the available data.

How RPA for HR Creates Value

With RPA, HR staff are no longer consumed by repetitive, often mundane tasks. Instead, they can dedicate their time to work that adds real value to your organisation, producing tangible competitive advantages. These include:

  • Targeting high-quality talent
  • Improving employee experience and improving talent retention
  • Performance optimisation
  • Rewards systems that get the most out of your personnel
  • Training programmes that take your workforce to new levels


While RPA for HR has the potential to revolutionise your business operations, there are many potential pitfalls. It requires significant design, planning, governance, and expertise to implement successfully.
At Baselinked, we can help your organisation get meaningful digital HR transformation results. With decades of experience in HR tech, we know the does and don’ts of RPA for HR, guiding you from initial concept to full-scale delivery.
We focus on the H in HR to provide an employee-centric approach to digital transformation projects. So get in touch today and discover the world of possibilities RPA for HR can offer

Marcus Dasilva is the Managing Partner and Head of HR Technology at BaseLinked. He has worked as an HR technology expert for 25 years. Marcus leads the technology and automation practice, specializing in helping organizations digitally transform HR. His mission is to drive business value and efficiency through HR innovation in an ever-changing environment.
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